Changes to Repeat Prescription Ordering
The NHS in Liverpool is making a change to how repeat prescriptions can be ordered.
From Summer 2018 patients in Liverpool will no longer be able to use a third party, such as a high street or internet pharmacy to order repeat prescriptions on their behalf.
Instead patients will need to order repeat prescriptions direct from their GP themselves - either in person at their practice, via GP online services. or by post.
A letter and information leaflet explaining this change in more detail is being sent to all patients who may be affected by this change.
if you have any questions or concerns about this change, please speak to a member of out practice staff for further help and advice.
WE ARE UPGRADING TO THE NEXT PHASE OF ELECTRONIC PRESCRIPTION SERVICE (EPS) WHICH WILL MEAN THAT ALMOST ALL OUR PRESCRIPTIONS WILL BE PROCESSED ELECTRONICALLY FROM JULY 2020
ELECTRONIC PRESCRIPTIONS HELP SAVE THE NHS MONEY
YOU WILL RECEIVE YOUR PRESCRIPTIONS IN THE SAME WAY AS YOU DO NOW
Read more about EPS on the NHS website.
AS FROM THE 1st OCTOBER 2020 WE WILL NO LONGER BE ACCEPTING TELEPHONE REQUESTS FOR PRESCRIPTIONS (EXEMPTIONS APPLY) PLEASE EITHER PRESENT TO THE PRACTICE WITH YOUR REQUEST, POST IN YOUR REQUEST OR REQUEST ONLINE ACCESS AND YOU CAN ORDER YOUR OWN.
This is to free up the telephone lines for appointments, enquiries etc., the phones have been exceptionally busy these past few months and we need to go back to some form of normality.
PLEASE DON'T BLAME OUR RECEPTION TEAM THEY ARE ONLY DOING WHAT THEY HAVE BEEN TOLD TO DO AND THEY ARE ALWAYS HERE TO HELP